A positive returns experience is directly tied to brand loyalty. 

How? We know 96% of customers are more likely to make a repeat purchase if a return was easy. 

And we’ve seen customers like Orvis see an increase in repurchase rate up to 124% by eliminating returns friction and enticing customers for future purchases.

As part of our Customer Education series, this webinar will cover how you can:

• Identify common points of returns friction
• Create convenient return flows that get returns back faster
• Entice customers for future purchases with store credit and winback campaigns 
• Reduce WISMR with returns communication

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