Consumers. Retail. Technology.

Sharing perspectives and inspiring ideas from the industry’s top experts.

The Economic Impact of Order Visibility

How Post-Purchase Visibility Helps Retailers Thrive

How To Lower Ecommerce Returns in 13 Steps

19 Female Leaders Transforming Retail

How Empowering Subscribers With Information Increases Loyalty and Cuts Costs

Increasing Customer Loyalty in Post-Purchase [Infographic]

Making Ecommerce Returns A Quick Win for Everyone

How to Increase Subscription Loyalty Using the Post-Purchase Experience

Seasalt Cornwall: A Brand That Understands the Importance of Post-Purchase

The Top 8 Takeaways From NRF’s Big Show 2023

How to Select a Reliable Shipping and Packaging Provider

Do You Know How Common Cart Abandonment Is?

Why Is the Customer Experience So Important?

How Urban Outfitters Rewards Keeps Customer Coming Back

What Does a Great Order Tracking Email Look Like in Healthcare?

10 Post-Purchase “Must-Reads” Before 2023

Returns and Customer Loyalty in Retail

Why Retailers Shouldn't Fear Return Fees

The Ultimate Guide to Attracting Repeat Business

How to Improve CSAT Scores in Call Centers Using Post-Purchase

How to Improve Your Shopify Customer Service Experience